Meetups & Tickets

1. EyeTag’s role

Hosts are independent organizers. EyeTag provides event listings, ticketing and check-in tools; EyeTag does not organize, run, supervise or insure events, and is not responsible for the venue, the host, other guests or what happens at an event.

2. Hosting is free. Hosts must:

EyeTag is for casual social events only: parties, singles meetups, run clubs, game nights, dinners and similar get-togethers. Business networking, professional or career events are not allowed.

• Describe the event accurately, including the type of event, date, place, price, capacity, age limit, whether alcohol is served and dress theme. Every event uses EyeTag’s standard refund policy (section 5); hosts don’t set their own.
• Have permission to use the venue, and follow all laws, permits, capacity limits and fire codes.
• Hosts of house parties are responsible for the residence and for following any HOA, landlord or lease rules. The exact address of a house party is shown only to guests with a ticket.
• Follow Texas alcohol laws (TABC). Only a venue or vendor with the right TABC permit may sell or serve alcohol. Drinks included in the ticket price, or given "free" at a paid event, count as selling alcohol. Never provide alcohol to anyone under 21 or to anyone who is intoxicated.
• Make sure IDs are checked at the door for any 21+ event.
• Have a basic safety plan, and carry insurance appropriate for the event (recommended for all hosts, required for large events).
• Not run raffles, lotteries or games of chance. In Texas only qualified nonprofits may hold raffles.
• Tell guests if the event will be photographed or filmed, and respect guests who ask not to be.
• Hosts may ask guests to accept their own event waiver, shown on the event page before purchase.
• Not exclude guests based on race, color, religion, national origin, disability, sex or other protected characteristics. Singles meet events are fine; they must be open to all singles.
• Pay their own taxes on ticket income. Hosts may receive a tax form (such as a 1099-K) from our payment processor.
• Cover [operator legal name]’s losses and costs from claims about their events, as described in the Terms of Service (section 14).

3. Events not allowed

EyeTag may remove or cancel any event that breaks these rules or that we believe is unsafe. If we cancel an event, guests get a full refund.

• Anything illegal, or any event that offers sexual services, gambling, or the sale of drugs, weapons or unlicensed alcohol.
• Events aimed at people under 18.
• Business networking, professional, career or recruiting events.
• Pyramid schemes, multi-level marketing recruiting, or events that are really sales pitches without saying so.
• Fake events, or events used to collect people’s information.

4. Prices and fees

Hosts cannot pay to rank higher in Meetups. Events are ordered by our recommendations (how well they match each member, how near and how soon they are). If we ever offer paid promotion, promoted events will be clearly labeled "Promoted".

The host sets the ticket price. Every price you see on EyeTag is the total price: the ticket price plus the 5% EyeTag fee and the card processing fee (2.9% + $0.30, calculated so it covers itself). The breakdown is shown before you pay. Example: a $20 ticket costs $21.94 in total. The host receives the full ticket price. Sales tax is added where required.

5. Refunds

Every event on EyeTag uses the same refund policy. Hosts do not set their own.

• You can cancel and get a refund until 5 hours before the event starts. You get back the ticket price and the 5% EyeTag fee. The card processing fee is not refundable, because our payment processor keeps it.
• No refunds within 5 hours of the start, after the event, or if you are refused entry or removed for your age, ID or conduct.
• If the host cancels, or materially changes the event (its date, time, venue, whether alcohol is served or its age limit), you get a full refund, including all fees.
• If a ticket was charged in error or the event did not happen, contact us and we will refund it.
• Contact [support email] before disputing a charge with your bank.

6. Host payouts

Payouts are sent through Stripe after the event has taken place. Refunded tickets are taken off the payout. We may hold or reverse a payout if the event is cancelled, refunded, disputed or reported for breaking these rules, and hosts are responsible for refunds and chargebacks on their events. Hosts must complete Stripe’s identity checks to receive payouts. If an event is cancelled or refunded after a payout, we may recover the refunds, fees and chargebacks from the host’s future payouts.

7. Tickets and check-in

• Each ticket has a personal QR code. Show it at the door; ID may be checked.
• Tickets are for the named guest and may not be resold for more than face value. Tickets bought from someone else may be cancelled.
• Your ticket QR is for entry only. You appear in that event’s Your Event list while you are at the event: you hold a ticket, it is during the event window, and (if you allow location) your phone shows you are within about 150 meters of the venue.
• Hosts and venues may refuse entry or remove anyone for safety reasons or for breaking venue rules.

8. At the event

Follow our Community Guidelines and Safety Tips, venue rules and staff instructions. Attending an event involves risks (see Terms of Service, section 11). Report any problem in the app; in an emergency, call 911 first.